To discuss your rent account you can call Castles & Coasts on 0800 085 1171, between the hours of 9:00am and 5:00pm, Monday to Friday
You can view your rent account online. You can make payments at any time, day or night, using your debit card by signing up to our Residents‘ Portal. To register for an account all you need is your ‘Tenancy Reference’ number. You can find this reference on any letter you have received from CCHA.
There are a number of different payment methods available to Castles & Coasts residents, these are detailed below.
Remember, your rent should always be paid in advance.
You can also get free, impartial and confidential advice about getting a bank account, debt, budgeting, managing money, work, redundancy and benefits from:
For further advice, please visit our Money Advice section.